We deliver to urban addresses only: non-residential businesses and Big Chill Distribution depots throughout New Zealand and residences only in Ashburton, Timaru and Oamaru. Freight is charged in 20kg increments. (excludes the 5kg Door2Door option, which can be delivered to any urban South Island address)

Important message re Level 4 of Covid-19 - As an essential business we will remain open to accept orders from Thursday during the lockdown period with Level 4 Covid-19.  But please note our delivery restrictions as all non-essential businesses will be closed.

Our Timaru Factory Shop is now CLOSED but pickups are still available for online orders placed.  We have strictly no contact with collection so once you have received confirmation that your order is ready, you must phone 03 683 1084 before picking up your order to arrange a collection time.  Your order will be left outside the shop to collect.  Usually your order will be available to pickup next day from 11am to 12.

There will be NO pickups from Big Chill Depots until further notice.  Pickups from our Oamaru shop are also unavailable as the shop is closed for this time.

Thanks for your understanding.  If you have questions please email: admin@nzpetfoods.co.nz